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Glad Construction – Privacy Policy

Last Updated: February 1, 2025

Glad Construction (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gladconstruction.com (the “Site”). Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, such as:

•Name

•Email address

•Phone number

•Postal address

•Company name

Non-Personal Information

We may collect non-personally identifiable information about you, including:

•Browser type

•Operating system

•Referring website

•Pages viewed

•Time and date of visit

Cookies and Tracking Technologies

We use cookies, web beacons, and tracking technologies to improve your experience on our Site, analyze traffic, and deliver personalized content. By using our Site, you consent to our use of cookies. You can adjust your browser settings to manage cookie preferences or opt out of tracking.

2. How We Use Your Information

We may use the information we collect in the following ways:

•To provide, operate, and maintain our Site

•To improve your experience on the Site

•To respond to inquiries and provide customer support

•To send you newsletters, marketing, or promotional materials

•To comply with legal obligations or protect our rights

3. SMS Communications & Consent

By providing your phone number, you consent to receive text messages from Glad Construction, including:

•Appointment reminders

•Project updates

•Promotional offers

•Service-related notifications

Message frequency may vary. Standard message and data rates may apply.

Opt-Out: Reply STOP to unsubscribe at any time.

Help: Reply HELP for assistance or contact us at (916) 775-5027.

By opting in, you confirm that you are the owner or authorized user of the provided phone number and agree to receive text messages in accordance with this Privacy Policy.

4. Disclosure of Your Information

We may disclose your information in the following situations:

With Your Consent: We may share your information with third parties if you give us permission to do so.

Service Providers: We may share your information with payment processors, marketing platforms, and analytics providers to improve our services. These third parties are contractually obligated to protect your data.

Legal Compliance: We may disclose your information to comply with applicable laws, legal processes, or governmental requests.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

•If you request deletion of your personal data, we will remove it unless we are required to keep it for legal or security reasons.

•For SMS communications, we store opt-in and opt-out records to comply with legal messaging regulations.

6. Your Data Privacy Rights

California Residents (CCPA Rights)

If you are a California resident, you have the right to:

•Request details on the categories and specific pieces of personal information we collect.

•Request deletion of your personal information.

•Opt out of the sale of your personal information (we do not sell your data).

To exercise these rights, contact us at [email protected].

European Union Residents (GDPR Rights)

If you are a resident of the European Union, you have the right to:

•Access the personal information we hold about you.

•Rectify any incorrect or incomplete personal information.

•Request the deletion of your personal information.

•Object to the processing of your personal information.

•Request data portability of your personal information.

To exercise these rights, contact us at [email protected].

7. Security of Your Information

We implement administrative, technical, and physical security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on the Site. Your continued use of the Site after updates constitutes acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data privacy rights, you may contact us at:

Glad Construction

3600 Madison Ave, Suite 65

North Highlands, CA 95660

Email: [email protected]

Phone: (916) 800-4523